Reference

Terms and Conditions That Cover Your Account

These terms set out what you agree to when you open and use your tg377 account, including how deposits via bKash, Nagad, and Rocket are handled, what conduct is expected, and how disputes are addressed.

Account eligibilitybKash, Nagad, Rocket wallet rulesWithdrawal conditionsAccount conductDispute process
tg377 Terms and Conditions That Cover Your Account
HOW WE HANDLE IT

Account Security and Your Data Under These Terms

We keep your account data secure using encrypted connections for all sessions and two-step verification during login. Your registered payment details — bKash number, Nagad account, Rocket wallet — are stored against your profile and are not shared with third parties outside of the payment processing required to complete your transactions. You can request a copy of the data we hold, ask for corrections, or close your account by contacting support through any of the channels listed on this page.

Encrypted sessions

Every login and transaction runs over an encrypted connection. Your account credentials and wallet details are not transmitted in plain text at any point.

Two-step login

Account access requires a one-time code sent to your registered mobile number. This applies each time you log in from an unrecognised device.

Data access requests

You can ask us to share, correct, or delete the account data we hold. Submit the request through live chat or email and we will respond within the timeframe required by applicable rules.

Retention policy

We retain transaction records and account activity logs for as long as required under applicable regulations. When retention is no longer required, data is deleted from active systems.

CONTACT CHANNELS

Reach Us About Your Terms Query

If something in these terms is unclear, or if you need to raise a dispute about your account or a transaction, contact our support team directly. For wallet-related queries — especially anything involving bKash, Nagad, or Rocket — have your account number and transaction reference ready before you get in touch.

Live Chat Start a live chat session from inside your account dashboard. It is the quickest path for account and wallet questions.
Email Support Send detailed queries or dispute requests to our support address. Include your account ID and the relevant transaction date.
Help Centre Our help centre covers common terms queries, withdrawal conditions, and account verification steps with step-by-step walkthroughs.

Common Questions About These Terms

Below are the questions we hear most often about account rules, eligibility, and what these terms mean in practice. If your question is not here, reach out through live chat or email.

Account eligibility depends on your local law and the regions we currently support. Access is not available everywhere. Check whether online account wagering is permitted in your region before registering.

Any mismatch between your registered wallet number and the payment source triggers a manual review. The transaction is held until verification is complete. Update your details in account settings to avoid delays.

Yes. We may revise terms when platform features or applicable regulations change. A notice appears on your next login. Continuing to use your account after that notice means you accept the updated version.

Contact support via live chat or email with your account ID and the transaction reference. Disputes are reviewed against the account wallet log. We aim to acknowledge all dispute submissions promptly.

Transaction records and account activity are retained for as long as applicable regulations require. Once that period ends, data is removed from active systems. You can request the data we hold at any time.

Sharing account credentials, registering under false information, or attempting to manipulate wallet transactions all breach these terms. Accounts under investigation are suspended while review is carried out.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.